Case Study  ·  Cavulus|One

Driving Medicare Advantage Growth Through
Marketing and Sales Visibility

Regional Medicare Advantage Plan · 2021–2025
140%
MEMBERSHIP GROWTH OVER 2 AEPS
140%
Membership growth — 35,000 to 84,345 members over two AEPs
Marketing budget increase, backed by data-driven confidence in channel ROI
2
Annual Election Periods to achieve full-scale growth results

Flat growth despite millions in lead generation spend

A regional Medicare Advantage organization had been experiencing flat year-over-year membership growth, despite spending millions annually on lead generation across multiple channels.

Their internal processes relied heavily on manual tracking via Excel spreadsheets, creating data silos and limited visibility into marketing performance, sales conversion, and enrollment outcomes.

No clear picture of what was working — or where it was breaking

Without a centralized system, the organization lacked a clear understanding of:

  • Which marketing channels were delivering high-quality leads
  • How sales efforts were converting across employees, brokers, and call center
  • Where issues were occurring in the enrollment pipeline

This limited insight made it difficult for leadership to optimize spend, hold partners accountable, or justify increased investment in growth.

Solution

End-to-end visibility across marketing, sales, and enrollment

The organization implemented Cavulus|One, a purpose-built platform designed to provide end-to-end visibility into Medicare Advantage marketing, sales, and enrollment operations — replacing fragmented spreadsheet tracking with a single, unified view across every channel and team.

The Cavulus Difference

Membership before and after Cavulus|One

Pre-Cavulus
With Cavulus|One
34,013 2021 34,477 2022 35,040 2023 43,882 2024 AEP 84,345 2025 AEP ↑25% ↑140%

* Percent change measured from first AEP with Cavulus|One

140%
Membership growth over 2 AEPs
35k→84k
Members — 2023 to 2025 AEP
Marketing budget increase
Results

What visibility unlocked

Conclusion

Visibility was the growth lever

By replacing fragmented tracking tools with Cavulus|One, the organization unlocked the full potential of its marketing investment. Visibility and accountability across the funnel empowered leadership to invest aggressively and strategically — resulting in substantial, sustainable growth.

See what visibility could do for your plan

We’ll show you exactly where your funnel is leaking — and how Cavulus|One closes the gaps.

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