ECM

ECM™ (Enrollment Channel Management)  is a single solution that captures Medicare Advantage member enrollment in every way that CMS regulations permit.

This includes paper applications, websites and consumer-facing portals, faxes, telephonic enrollments, and more.

ECM™ is the single source for your plan's enrollment application intake processes, eliminating the need for multiple vendors and creating a unified and branded member experience across your enrollment channels.

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Features
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Customizable Enrollment Forms Tailored
to Each Sales Channel, including:
- Call Centers
- Field Agents & Brokers
- Public-Facing Websites & Portals
- Hard Copy Processing
- Faxed Applications
Compliance
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CMS-Required Data Validation
for all Electronic Submissions
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Real-Time Data Sync with CRM for
Data Continuity & Reporting
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Logged Transaction Details
for Audit Purposes

“The automation and accuracy that Cavulus ECM created between our Sales and Membership Operations allowed us to reduce overtime by 65% last AEP”

— GRETCHEN KORNDORFFER
DIRECTOR, SALES & MEMBERSHIP OPERATIONS, PEOPLE'S HEALTH

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We help MA organizations around the country achieve their strategic goals. How can we help you?

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