ECM™ (Enrollment Channel Management) is a single solution that captures Medicare Advantage member enrollment in every way that CMS regulations allow an enrollment to be received. This includes hard copy paper applications, websites and consumer-facing portals, faxes, telephonic enrollments, and more. ECM is the single source for your plan's enrollment application intake processes, eliminating the need for multiple vendors and creating a unified and branded member experience across your enrollment channels.
Validates CMS-required Data on All Electronic Submissions
Provides Real-Time Sales and Enrollment Channel Reporting
Includes Seamless Data-Synch with MedicareCRM, and Synch Options with Other CRM Solutions
Customizable Internal and External Electronic Enrollment Forms Tailored to the Requirements of Each Enrollment Channel (Telephonic, Consumer-Facing, Broker, etc.)
White-Label Experience to Align Your Branding/Design/Messaging for a Uniform Member Experience