OUR TEAM

Cavulus is a truly collaborative and team-oriented company; that's not just rhetoric, it's the approach that guides how we operate every day. 

Below are a few of our thought leaders, but we look forward to introducing the entire breadth and depth of our organization to you...  

 
 
 

Patrick Phillips

FOUNDER / CEO

Patrick’s background in HIPAA-compliant software development led him into the Medicare Advantage (MA) space prior to the implementation of the Medicare Modernization Act. Realizing the wasted time and cost of retrofitting agnostic technology to the industry's needs, he created Cavulus in 2006 as a purpose-built platform specifically for MA plans. With the company’s first product, MedicareCRM, he championed the SaaS model and led health plans to the cloud before it was a common industry practice. 

Every day, Patrick guides the company's vision creating the next generation of health plan technology that produces unprecedented ROI, allowing plans to focus on meaningful benefits to members. 

 
 
 

Mark Kriscunas

Operations

Mark leads business operations and finance, but is also a Medicare Advantage guru. His experience spans every aspect of MA operations, from filing new MA plans with Centers for Medicare & Medicaid Services (CMS) to the complexities of health plan finance. 

Mark is known as a visionary in the Medicare Risk Adjustment (RA) space; recognizing and fully understanding the economics of value-based care long before CMS Stars and RA were a central focus for payers. Prior to Cavulus, he was a partner in a risk adjustment consultancy that shaped many of the practices used today in HEDIS, CAHPS, and CMS Stars. 

 
 
 

Richard Nugen

Technology

Richard has a 360 degree understanding of the healthcare technology landscape. Throughout his career, he’s delivered products in the SaaS model for electronic health records (EHR), medical billing, claims processing, healthcare office management, and more.  

At Cavulus, Richard directs systems architecture, application development & management, infrastructure, and hosting. He’s a leading mind in Medicare Advantage workflow architecture & design and is constantly improving processes, protection of PHI, and CMS compliance through our technology.

 
 
 

Cheryl O'Sullivan

  Strategy

Cheryl's held various senior leadership positions at Medicare Advantage plans, most recently, serving as the Senior VP of Sales at Bravo Health. She’s a masterful sales operations executive who understands how to grow membership in an ever-evolving regulatory environment. Cheryl is our big picture conceptualist who aligns client strategies and technology. 

While her background is expansive, a few of Cheryl’s core areas of expertise are: call center operations, Medicare marketing and sales, broker/agency/FMO expertise, sales compliance, and performance management

 
 
 

Peter Phillips

Operations

Peter is often one of the first people you’ll meet from Cavulus. With his background in consulting, management, and operations, he understands the unique challenges Medicare Advantage plans face and can deploy the right talent and technology to meet any need.

Peter leads our team of account managers and client services experts who handle everything from deployments to day-to-day client operations. His granular knowledge of the Cavulus platform coupled with MA marketing, sales, and enrollment insight allow him and his team to solve real world problems across your entire information supply chain. 

 
 
 

Gene Devine

Analytics

Gene leads our advanced analytics and direct response marketing services division, which integrates with one of our core products, MedicareCRM. Gene and his team are Medicare marketing experts who handle everything from go-to-market strategy through to campaign execution. 

Some of the services that Gene and his team provide include: customer profile analysis, predictive direct mail marketing models, campaign performance analysis, AEP marketing & strategy formulation, direct response creative, fulfillment services, and more.

 
 
 

Ben Soltesz

User Experience

Ben started his career in Medicare Advantage as an analyst in Medicare Marketing and Sales. As one of Cavulus's first employees over a decade ago, Ben’s understanding of the platform is unmatched. He’s spent the last ten years working hands-on with clients to develop requirements, enhancements, and reporting capabilities. Through his exposure to MA plans of all sizes, in markets around the country, he’s emerged as a pre-eminent expert in MA workflows, data, reporting, support and configuration.

 
 
 

Sean O'Sullivan

Product

Sean has over 15 years of experience working in the government programs niche of healthcare, with a particular focus on new member acquisition and retention. Prior to Cavulus, Sean managed a call center and business process outsourcing (BPO) services for some of the nations largest health plans. His technical expertise spans software design, computer telephony integration (CTI), Medicare member acquisition and enrollment technology, to full-scale product design.

Sean oversees all of our engineering, architecture, research and development, infrastructure strategies, and execution models and he guides the strategic direction for our integrated solutions.

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